Question 1

Does it hurt?

Accepted Answer

Most treatments are very tolerable. Injectables use extremely fine needles and feel like a brief sharp scratch. Microneedling and stronger peels are done with topical numbing cream, and we check in with you throughout. You are always in control and we can stop at any point.

Question 2

How much downtime should I plan for?

Accepted Answer

Wrinkle-relaxing injections and bio-remodelling have essentially no downtime beyond small bumps for a few hours. Peels can flake for three to five days. Microneedling leaves the skin red for 24 to 48 hours. We will tell you honestly what to expect before you book, so you can plan around events.

Question 3

How long do results last?

Accepted Answer

Wrinkle-relaxing injections typically last three to four months. Bio-remodelling lasts around six months with maintenance. Microneedling and peel courses build results that continue improving for three to six months afterwards. Skin quality treatments work best as an ongoing programme rather than a one-off.

Question 4

Is it safe, and who is treating me?

Accepted Answer

Every treatment is carried out by Natalie Wilson, a registered nurse prescriber with more than 25 years of clinical experience. We use medical-grade products, single-use sterile equipment, full written consent and documented aftercare, and we carry medical malpractice insurance.

Question 5

Is there a minimum age?

Accepted Answer

Yes. We treat adults aged 18 and over only, and we may ask for photographic identification. This applies to all treatments without exception.

Question 6

What happens if something goes wrong?

Accepted Answer

You are given direct contact details for the clinic and a written aftercare sheet. If you have a concern, contact us straight away — we will see you for a review at no charge, manage any complication ourselves where appropriate, and refer onward if needed. Our formal complaints procedure is published on the site.

Question 7

Why don't you name the products or medicines you use?

Accepted Answer

UK law prohibits advertising prescription-only medicines to the public. We can name and discuss everything relevant during a face-to-face consultation, once we have reviewed your medical history and established what is suitable for you.

Question 8

Do I have to have treatment on the day of my consultation?

Accepted Answer

No. You are never under any pressure. Many patients consult first, take the information away and book treatment separately, and that is completely fine.

Question 9

Who is the programme suitable for?

Accepted Answer

The programme suits adults who want structured, medically supervised support with weight loss — particularly if previous diets haven't worked or if weight is affecting your health. Suitability for prescription medication is decided at your free consultation following a full medical history review, and it isn't appropriate for everyone.

Question 10

How long does it take to see results?

Accepted Answer

Most people notice changes within the first few weeks, with steadier, more meaningful results over three to six months. We aim for gradual, sustainable loss rather than rapid drops, because that is what tends to last.

Question 11

Will I regain the weight afterwards?

Accepted Answer

Weight regain is common when support stops abruptly, which is why the final stage of the programme focuses on maintenance. We gradually shift from medication and close supervision to the habits, meal structure and activity levels that keep results stable.

Question 12

What support is included?

Accepted Answer

Your free initial consultation, a personalised nutrition and lifestyle plan, weekly check-ins, dose reviews where relevant, and direct access to Natalie for questions between appointments.

Question 13

Why can't you name the medication on your website?

Accepted Answer

UK advertising rules do not allow prescription-only medicines to be named or promoted to the public. We can discuss all suitable options with you in person at your consultation, once we have reviewed your medical history.

Frequently Asked Questions

Treatments & safety

Medical weight management

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